New Beginnings - Our Team

Shannon Mossip, M.A., C.Psych. Psychologist

Shannon obtained her Masters of Counselling Psychology and Bachelor in Psychology from McGill University, has been practicing for over 15 years and is registered as a Psychologist with the Ontario College of Psychologists.


Shannon's experience includes assessment, intervention, and treatment services provided to children, adolescents, and adults who exhibit symptoms of inattention, concentration difficulty, memory impairment, hyperactivity, poor academic performance, and learning disabilities.


Shannon's clinical experience has allowed her to work with a wide range of clients and enjoys working with children, adolescents, and adults. She uses a variety of therapeutic styles in her approach to treatment including client-centered therapy, emotion-focused therapy, and cognitive behavioural therapy. 


Tracy Bertrim, M.A. Counselling Psychology Registered Psychotherapist

Tracy holds a Master of Arts degree in Counselling and Spirituality from Saint Paul University and a Bachelor of Arts degree in Psychology from Houghton College. 


She provides individual and family counselling to adults, adolescents and children, with a particular interest in anxiety and depression symptom reduction, addressing issues of low self-esteem, difficult life transitions, emotion regulation and social skills and assertiveness training. Tracy's approach draws from various therapeutic modalities, with a primary focus on Cognitive Behavioural Therapy (CBT).  


Tracy provides a warm and safe environment for clients to openly explore their feelings, thoughts and experiences, with the intent to move toward an appropriate resolution and improve emotional and mental health.  She believes that the therapeutic process is a collaboration between the therapist and the client, with the intent to meet each individuals’ specific goals and needs. 


Tracy also provides psycho-educational and psychological assessments under the supervision of 

Shannon Mossip C. Psych., to screen for learning, developmental, psychological and behavioural disorders.


Nicole Levy, RP, DTATI Registered Psychotherapist, Art Therapist

Nicole obtained her Master’s Level in Art Therapy from the Toronto Art Therapy Institute and has an Honours Double Major in Psychology and Visual Arts from York University. She is a Registered Psychotherapist with the College of Registered Psychotherapists of Ontario and a Professional Art Therapist with the Canadian Art Therapy Association.


Nicole has been working in the field since 2011 with children, youth and families providing individual, family and group counselling with a particular interest in anxiety, trauma, attachment, anger management, learning disabilities, and ADHD. She has developed and facilitated numerous group programs for children and youth including mindfulness, social skills, and coping and understanding having a family member with mental illness.


Nicole's approach includes a variety of therapeutic approaches including strength-based practice, art therapy, cognitive behavioural therapy, and narrative therapy.


Danielle Cowley, B.A. Psychology​ ​Psychometrist

Danielle obtained a Bachelor of Arts Honors in Psychology with a Minor in Sociology from Carleton University. After completing her B.A, Danielle attended Fleming College where she graduated from the Occupational Therapist Assistant and Physiotherapist Assistant Program, with honours.


Danielle assists individuals and families in coordinating community services and resources to promote overall well-being. Danielle works collaboratively with clients to address presenting concerns such as anxiety, depression, difficulties with executive functioning, learning disabilities, social skills, and self-esteem. Her experience includes working with children, adolescents, teens, and adults in a group and individual settings.


Danielle also provides psycho-educational and psychological assessments under the supervision of 

Shannon Mossip C. Psych., to screen for learning, developmental, psychological and behavioural disorder.  As an enthusiastic member of our Team, Danielle is deeply committed to delivering quality care and achieving optimal client outcomes. 


Nikki Mulvihill RSSW Registered Social Services Worker

​​Nikki has 20 years of experience in the counselling field with extensive knowledge and training with individual and group therapy for Self-Esteem Building, Social Skills, Anger Management, Children Exposed to Violence, ADHD, Autism, and Anxiety. Nikki holds a diploma in Child and Youth Work form Mohawk College in Hamilton and is a Registered Social Services Worker.  ​


She does not believe in a “one fits all” approach, so she practices several modalities to help a person achieve their goals.  These include CBT, DBT, client-centered therapy, emotion-focused therapy, psycho-educational, mindfulness and play therapy strategies. 


When an individual or families experience significant challenges, stressors or traumas, it can feel like their lives are falling apart.   Nikki’s role is to help children, teens, young adults and families develop a healthier view of themselves, find more effective ways to cope in life and strengthen their relationships. 


Bailey Oake BFA, BEd, MC:AT, DVATI ​Registered Psychotherapist, Art Therapist

​​Bailey is a graduate of a Masters of Counselling in Art Therapy from Athabasca University and the Vancouver Art Therapy Institute. 


Before becoming an art therapist Bailey completed her degree in Fine Arts followed by a degree in Education from Memorial University of Newfoundland and Labrador. She has many years of experience teaching art programs for children, youth, adults, and seniors. As an art therapist she has worked with clients experiencing chronic pain, cancer, palliative care, dementia, trauma, grief and life transitions. Bailey has worked with clients at an addiction centre, a long-term care facility, a cancer centre and a transition house for women and children.


She works from an existential background in art-therapy, incorporating mindfulness techniques, narrative therapy and a client-centred perspective. Bailey believes that all clients have the ability to discover their own strengths through the therapeutic process.


Kristen Seon, M.A. ​Registered Psychotherapist (Qualifying)

​​Kristen is an active therapist who uses an integrative approach, combining aspects of Cognitive Behavioural Therapy, Dialectical Behavioural Therapy, Mindfulness, and Client-Centered Therapy to work with individuals, families, and adolescents.  She works collaboratively with clients to explore obstacles in their lives, and to create goals that allow clients to live more authentic and engaged lives.  The therapeutic journey ultimately aims to enhance clients’ relationships with themselves, and with those around them. 


Kristen holds a Masters of Arts in Counselling Psychology degree from Yorkville University, and is a qualifying member of the College of Registered Psychotherapists of Ontario.  She has also been a certified yoga instructor for several years, and uses aspects of the theory from this practice in her holistic approach to the therapeutic process, often incorporating the importance of the mind-body connection, and the importance of self-care for mental well-being into treatment. 


Maddie Cox, M.A. ​Occupational Therapist

​​Maddie obtained her Masters of Occupational Therapy from the University of Toronto, and has a Bachelor of Science in Psychology, Neuroscience, and Behaviour from McMaster University, with a specialization in Music Cognition. She is a Registered Occupational Therapist with the College of Occupational Therapists of Ontario and the Ontario Society of Occupational therapists, as well as a member of the Canadian Association of Occupational Therapists.


As an OT, Maddie makes use of a client and family centred bio-psycho-social approach, which involves assessing and treating all aspects of a client and their life. Her role is to support clients to participate as fully as possible in the activities that are meaningful to them. Maddie has extensive knowledge of childhood development, and has experience in assessing and treating fine motor, feeding, dressing, toileting, and other developmental skills. She is also well-versed in sensory integration, emotional regulation, mindfulness, social skills training, motivational interviewing, cognitive-behavioural therapy, dialectical-behavioural therapy, community integration, and goal-setting facilitation. Maddie uses her previous experience to support her clients in creating sustained changes in their lives.


As a valued member of our Team, Maddie is friendly, enthusiastic, and passionate about assisting clients in participating in and managing their daily activities, as independently as possible. 


Terence Dayot, M.A. ​Registered Psychotherapist (Qualifying)

Coming soon.

Michelle Martin, M.A. ​Registered Psychotherapist (Qualifying)

Coming soon.

Ethan Stender, M.A. ​Clinical Counsellor

Coming soon.